Frequently Asked Questions
Everything you need to know about finding your signature scent.
Are your fragrances 100% authentic?
Yes, every fragrance sold on Shop Top Fragrances Online is guaranteed 100% authentic. We source our products directly from authorized distributors and reputable wholesalers to ensure you receive genuine designer and niche perfumes.
How should I store my perfume to ensure it lasts?
To preserve the integrity of your fragrance, store the bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations. Avoid keeping perfumes in the bathroom, as humidity can degrade the scent over time.
What is your return policy for opened fragrances?
Due to hygiene and safety standards, we can only accept returns on unopened and sealed products in their original packaging within 30 days of purchase. We recommend trying a sample size before committing to a full-sized bottle.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your shipment's progress.
What is the difference between Eau de Parfum and Eau de Toilette?
The main difference lies in the concentration of fragrance oils. Eau de Parfum (EDP) generally contains 15-20% oil and lasts 6-8 hours, while Eau de Toilette (EDT) contains 5-15% oil and typically lasts 3-5 hours.
Do you offer international shipping?
Currently, we ship to select international destinations. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.