Returns & Exchanges
At Shop Top Fragrances Online, we want you to be completely satisfied with your signature scent. If you are not entirely happy with your purchase, we offer a 30-day return policy for unopened and unused fragrance products.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Securely
Place the fragrance in its original, unopened manufacturer packaging and secure it inside a sturdy shipping box with protective padding to prevent breakage.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your package, ensuring any previous barcodes are covered.
Receive Your Refund
Once our quality control team inspects the returned bottle to confirm it remains sealed, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing